Warranty and Complaint

Warranty

  • All products come with a 1-year warranty.

Not Covered by Warranty:

  • Improper use or damage from misuse isn't covered.
  • Trying on or modifying products voids warranties.
  • No warranty on product packaging.

If you have any further questions or require assistance, feel free to contact AllSmartCase.NL at contact@allsmartcase.nl.

Complaint

It can always happen that something does not go entirely as planned. We recommend that you first report complaints to us by sending an email to contact@allsmartcase.nl.

If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur via https://www.webwinkelkeur.nl/consument/geschil/.

As of 15 February 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being processed elsewhere, you are free to file your complaint via the European Union platform.

Pay:

Payment methods: Apple Pay, Credit cards (American Express, Maestro, Mastercard, Visa), iDEAL, KBC, PayPal. Some methods are location dependent.